lakomen, can you email me at caroline AT arcade.software with a video with more details? The team can't easily repro this on their Android.

Thanks for mentioning - we're going to take a look into it

Btw for Arcade - you can implement agent chats with our Intercom integration: https://app.arcade.software/share/B0jj3mbbJOWUrWvmzY2a?ref=s...

Happy to answer any questions about Arcade!

Hi everyone! I'm the CEO of Arcade (who a few people have already mentioned...thanks!).

+1 to that being ScreenStudio.

Sometimes people import ScreenStudio videos into Arcade to add branching, annotations, and get analytics about who is engaging with the tool.

We're about to announce a big release on May 17th which will be very relevant - we're going to show how you can capture beyond the browser and get even more powerful analytics (https://www.linkedin.com/events/7189307779977818112).

Happy to answer any questions here as well.

It's live! Check it out here: https://www.arcade.software/build-like-its-2024

Hey mister Arcade CEO, from a fellow entrepreneur and extension developer (there are dozens of us!), have you found any pros/cons of building in the extension space versus a typical web app?

I basically exclusively build extensions because I strongly believe most startups and devs overlook the space

Sorry for the delay here. Extensions are great. There's plenty of examples in this space that have become big companies (Loom, etc.) Chrome also has the highest market share, and even upstarts like Arc Browser are built on Chromium so they work on those platforms. The only real downside is that they're difficult to test and deploy frequently (there's always a lag between pushing a new update and it being deployed, unlike when you own your own release schedule) so it's annoying to constantly have to discover when your extension was updated.

P.S. It's ms. ceo ;)

Thanks for featuring Intercom in your site :-)

Hello Des, I recently watched the intercom video series that kicked off about AI. I thought it was absolutely terrific! Great production and content.

Hi HN! I am nervous to post this, but I wanted to share a labor of love that I've been working on.

If you're an early stage founder who is not sure about where to start with go-to-market (GTM), here's a handy place to start. It has a step by step process of how to start thinking about it, and has a glossary of key terms (GTM, freemium, buyer persona, CAC, etc.)

Hope you find value!

I created this to give back to the community, and founders can copy any of the slides or use the worksheets within the deck.