It really seems to me that the knee-jerk reaction here is the one against the shoplifting analogy. All analogies are approximations; you're meant to focus on the similarities instead of the differences. If you're choosing to focus on the differences, than you're choosing to misunderstand. Why would you do that?

p.s. If you read it again, you'll see that the person asked for a refund. It's somewhat unclear at this point whether that refund was granted, but my interpretation is that they did.

Then they got a refund. Then they pirated. If I read it right?

Right, but is that how you define shoplifting?

Shoplifting is when someone buys something, then has it withheld from them, then get a refund, then access that product from someone else offering to share it with them?

I guess I was trying to move the conversation away from what I see as a flawed analogy to what I think is technically interesting, and that I have first hand experience with, in that the companies offering paid services fail to support them to the same standard as their free services

For the record the phone time seeking the refund, for me, lacked an appropriate roi so i am out the money and was stunted from exposing myself to the media.. media which the creator and distributor trusted goog with making available to me

There are so many interesting subtleties it's frustrating to bury the conversation in a flawed analogy

No, that's the definition of 'entitled'. When just because its hard to get something, that taking it becomes justified.

Again, just a distraction

To be an issue of entitlement the person would have to say something that sets them apart, akin to: it's ok for me to pirate but for everyone else its bad;

Whereas the gp was just describing their process without applying any opinion on the ethics of others doing the same

an excuse is just an excuse, the special treatment is what makes it entitled

Have you ever pirated anything? If you have then your position would make you the entitled one because you are claiming it is wrong for this person to pirate though you have done so yourself

Why offer your opinion with lazy pithy statements and attempts to compartmentalise complex ideas into a single word?

It reads so demonstrative and finite as if these issues lack any capacity for dialogue

I think your perspective is important to this conversation but I'm unable to access it due to how you are presenting it

Nah. Entitlement is the belief that one is due something unconditionally. Its ego at heart; an entitled person probably has no opinion on what is due others.

Then the confusion arises from you applying your own unique definition stead the one agreed upon by the publically accessible literature chronicling the definitions of words