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Right, there are so many 'little' things in MS Office, that people use all the time. It is likely that no one person is using all the features, but on any given day all of the features are key to someone's job. And since they have the home field advantage, it will be a long time before anyone can come close to killing it.


That's the first time I read that "feature-creep" is actually a good thing :)


It's complicated!

The crazy feature bloat is a real negative for Word, and yet also a huge strength.

It's interesting look at documents produced and consumed by different industries to get a real grasp on the variety of use cases

Oh, and a legal document written in Word 2.0 an æon ago needs to have every word on the same line, and paginate identically on every subsequent version


It isn't necessarily. It's perfectly reasonable to have a streamlined product that supports those features that are most commonly used. And to tell someone that wants the other 90% of features that get 10% of the use to go with some other product.

On the other hand, if your objective is to build something that does incorporate more or less every feature that people use, then you're going to need a lot of features because so many workflows have specialized requirements in some area.


The classic adage is that each user only uses about 60% of Office, but every user uses a different 60%.




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