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I'm out of the midwest and work in a customer facing role and this is what I see out here:

In the last ~year I've noticed what seemed to be like a wave of everyone going to Zoom really slowed or in some sectors reversed. There seemed to be a period where it seemed every O365 shop was getting Zoom to do meetings. Lately though I've seen more switch back to using Teams (which admittedly isn't as horrendous for larger calls anymore) as the first choice but not necessarily getting rid of Zoom completely. To be honest the larger the place the more likely they have more solutions.

Meet (and Google Workspace in general) remains a powerhouse in the education space but larger traditional enterprise seems to have problems staying with it when they make the switch often flipping back fully or sometimes mixing it by department. Can't say much about smaller enterprise beyond generally they go with bundled solutions if they are tech or office focused (e.g. Google or Microsoft) or whatever is cheapest otherwise.

I still run into a few Webex calls but really I haven't seen 1/10th as many of these as I used to by ratio. It's basically in the "other" category at this point with things like RingCentral and GoToMeeting.



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