> Funding the development of yet another file transfer utility, interesting as this one is, definitely wasn't necessary.

Interesting you say that as I thought they explained their motivation pretty clearly. Is there a tool they missed that already does the job?

I think most companies would have used an off the shelf solution and expected devs to simply deal with the inefficiency.

For devs it's only inconvenient and annoying, but for the devs' company the inefficiency means money. At our company we were almost all of us working remotely during the pandemic (and many still do), and anything which slowed down or made a developer inefficient was looked at and improved on where possible. Because it's about (though not only about) money.