Similar experience with TAP. Delayed bags by 1 week out of LHR.
- Submitted 10 support tickets.
- Created a well crafted PDF with meticulous detail of receipts, ticket numbers, costs, justification for costs and problems encountered with the websites.
- Found 4 emails for them and sent an email every other day using a script
Got full payment about 6 months later.
To be fair they got hacked that year so had some bigger issues.
But it seems that the attachments and media uploads on websites is a common bug/tactic.
Got full payment about 6 months later.
To be fair they got hacked that year so had some bigger issues.
But it seems that the attachments and media uploads on websites is a common bug/tactic.