How do you offer chat/email support to 1 billion people? That's obviously imposs... | Hacker News

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		meiraleal on May 24, 2024 \| parent \| context \| favorite \| on: Ask HN: WhatsApp, now integral to our lives, provi... How do you offer chat/email support to 1 billion people? That's obviously impossible.

waldrews on May 24, 2024 [–]

You don't do it for free, but you also don't charge so much it becomes a profit center and screws up incentives.

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