Hospitals are fundamentally paper pushing bureaucracies that systematically don't give a fuck about patients, and the "case managers" and "social workers" are the worst of the lot. A hospital gave my dad covid in the middle of 2020, then insisted he be discharged still covid positive and unable to stand on his own (the PTs had just let him languish). That was some great public health policy right there. The only consolation was that it was summer so I could keep good airflow through the house. I avoided getting it, as far as I could tell. Found a freelance aide that didn't mind the rona, and we eventually got him back on his feet. And once you see how abjectly horrible this system is, you can't avoid noticing all of those terrible dynamics even in much lower-stakes interactions.